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**JOB VACANCY** – JD ASSISTANT MANAGER

**JOB VACANCY** – JD ASSISTANT MANAGER

28th Feb, 2018

**JOB VACANCY**

JD ASSISTANT MANAGER

Established in 1981 with a single store in the North West of England, JD Sports Fashion plc is a leading multichannel retailer of sports fashion and outdoor brands in the UK and Europe. The Group has over 800 stores across a number of retail fascias and is proud of the fact that it always provides its customers with the latest products from the very best brands.

Responsible to: Store Manager Department: Retail Location: Londonderry

Role Overview:
Providing Managerial support you will assist the Store Manager in the day to day running of the store. Taking ownership of numerous Managerial aspects while making sure that the stores KPI’s are achieved. Furthermore in the Managers absence you will be the first point of contact, therefore you will motivate the work force to drive sales and offer leading customer service, while exceeding targets and maintaining the standards of JD Sports Fashion.

Customer Service
• Ensure that customers are given considerate and responsible service throughout their visit.
• Deal with enquires and complaints resolving the issue at the earliest opportunity in the most professional manner.
• Ensure that personal appearance and standard of dress for the internal team is in line with company guidelines.
• Have an understanding of the Mystery Shopper programme, Customer Satisfaction Surveys and Net Promoter Scores

Sales
• Ensure that targets are achieved, where possible exceeded.
• Able to understand and interpret the relevant oracle reports.
• Utilise in store devices, making sure that junior management and staff are driving this at every opportunity.
• Confident use of the store’s dashboard to analyse Footfall, ATV and Conversion.

Visual Merchandising
• Attract, engage and motivate customers into making purchases in store by using the latest visual
techniques.
• Make sure that the weekly brief has been actioned with the store
• Ensure that all merchandise is correctly priced, price amendments are actioned and correct use of POS.
• Keep stock on display clean and presentable at all times.
• Retail Management skills would be advantageous
• Excellent Time Management skills
• Strong verbal and written communication skills.
• IT skills – Microsoft Outlook, Word and Excel.

Training & Development
• Develop internal staff and promote progression within the group.
• Monitor the Training and Development site and keep track of staff progression by the relevant E-assessments.
• Assist with store recruitment, new starter inductions and staff training.
• Management development should be prioritised with the use of the Trainee Management Academy

Skills/Experience/Knowledge needed
• Retail Management skills would be advantageous
• Excellent Time Management skills
• Strong verbal and written communication skills.
• IT skills – Microsoft Outlook, Word and Excel.

Benefits
• UK/International career progression
• Company discount
• Competitive salary
• Bonus scheme

Applicants can send their CV’s to nicareers@jdplc.com

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