Step into a world of festive wonder this Christmas at Santa & Sprocket’s Magical Grotto, located on Level 3 of the Richmond Centre, Derry!

Meet Santa Claus and Sprocket the Elf, share your Christmas wishes and take home a special keepsake photo to remember your magical visit.

Standard visits do not require an advance booking.

To ensure an inclusive and welcoming experience for everyone, Quiet Grotto sessions take place every Sunday from 12 noon to 1 pm, offering a calmer, quieter and more relaxed environment.

These sessions must be booked in advance to help ensure they remain available for those they are intended for. To reserve your time slot, please call 028 7126 0525 or send us a DM via Facebook.

Every child will also receive a complimentary Cadbury's Selection Box as part of their visit, with gluten-free and dairy-free alternatives available. For further information about these options, please contact us at info@richmondcentre.co.uk.

Come along and create magical Christmas memories with Santa and Sprocket this festive season!



For those with additional or sensory needs, we’re delighted to offer Santa & Sprocket’s Quiet Grotto - specially designed, inclusive sessions that provide a calmer Christmas experience.
Join us every Sunday from 12 noon to 1.00 pm, before the centre opens for trade.

During this hour, the grotto and surrounding area will feature:

  • Reduced noise levels and no centre music

  • A calm, relaxed atmosphere

  • Friendly, understanding staff ready to assist

This thoughtful environment allows children and families to enjoy a more peaceful visit with Santa - perfect for those who might find busy festive settings overwhelming.

To ensure these sessions are available for those they are intended for, we are reintroducing our booking system this year.

To book your time slot, please call 028 7126 0525 or send us a DM on Facebook.

We kindly ask everyone to arrive on time, and we'll always do our very best to accommodate individual needs.


If you have any questions or specific requirements, please don’t hesitate to get in touch - we’re happy to help make your visit magical!